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Operational Support Services
● LAN/MAN/WAN Operations and Management
● Facility Operation
● Systems Installation, Upgrade and Maintenance
● Network Management Center
● Help-Desk Support
● Hardware, Software and Peripherals
Communication Systems Support
● Plan, Design, Integrate and Install LANs, WANs and MANs
● Multiple Protocol Integration
● Virtual Private Network (VPN) Creation and Maintenance
● Configuration, Acceptance Testing, Troubleshooting and Systems Diagnostics
Software Engineering and Development Support Services
● Application Systems Design, Development and Maintenance
● Planning and Coordination of Application Systems Support
● COTS Customization
● Technical Standards and Guidelines
● Configuration Management Support
● Tape Library Management
Database Support Services
● Database Administration Support
● Database Design, Development, Maintenance and Administration
Web Development Support Services
● Internet and Intranet Applications Support
● Planning and Coordination of Web Support Services
● Web Site Design, Development and Maintenance
● 508 Compliance
Information Technology Support Services
● Multimedia Applications
● Image Processing
● Desktop Video Conferencing
● E-Business
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